Refund & Cancellation Policy

Last updated: 5 June 2026

Subscriptions

You can cancel a subscription anytime from your account settings or by emailing us. Your plan stays active until the end of the current billing cycle, after which it won’t renew. We do not provide pro-rated refunds for the current cycle unless required by law.

One-time purchases

One-off reports and Fix Packs are delivered immediately and are therefore non-refundable once generated.

Failed or duplicate charges

If you were charged in error or charged twice, contact us and we’ll refund the erroneous amount via Razorpay to your original payment method, typically within 7–10 business days.

How to cancel

Manage your plan in your account, or email support@mercury80.com.